Shipping policy

 

We aim to dispatch your goods within 3 working days, excluding weekends, of receipt of your order, although it is usually sooner than this. Orders placed on the weekends or public holidays will be processed on the next working day. During busy periods, such as sales and other promotional periods, deliveries may take longer. 

We can deliver your order to any address. Please ensure you correctly complete your desired delivery address during the checkout process.

Delivery fees are roughly €10 for orders from the European Union and roughly €20 for orders from the rest of the world.

Deliveries can take 5-12 business days.

To ensure that your order reaches you safely, all packages are tracked. You will receive tracking details by email once your order has been dispatched. You are able to track your delivery by using the tracking number supplied in this confirmation email.

Should you have any problems with your delivery, please contact our logistics team at contact@ekatmagda.com. Please include Ekat & Magda and your order number in the subject of the email.